GreenPass Rewards

You can access GreenPass Rewards through your GreenPass account or by downloading the Well with nib App.

Head to the Rewards portal and in the top menu select My Account. You can download your voucher by selecting View Order.

If you are still waiting for the voucher to arrive via email, some email servers can experience delays. Please allow until close of business the following business day for delivery. Vouchers will be sent from the email address [email protected]. Check your spam filters to ensure you can receive emails from this address or if required, add it to your safe sender list.

Once you have clicked on the redemption link enclosed in your email, that voucher is considered redeemed. All enquiries are best directed back to the participating business to find a resolution as to why the voucher is not working.

After the expiry date, your voucher cannot be reissued or refunded.

The more you track your health and fitness journey, the more points you earn!

There are a total of four levels you can unlock: Rookie, Challenger, Pro, and Master. Basic GreenPass members start on Rookie, whereas Advanced GreenPass members start on Challenger.

Healthy behaviours that earn you points include completing the app’s health check, connecting your fitness tracker, reading articles for health care tips, logging sleep, and more.

Contact [email protected] and we’ll get back to you.