What is the flood relief package?
Eligible members in flood-affected areas can access extra financial hardship support beyond our standard assistance measures, including a 30 day health insurance premium waiver or the option to suspend their policy for three months. 

The relief package will be available for members from 4 March 2022 with no waiting period applied. We hope this helps to provide some financial relief during this difficult time.

Am I eligible for the flood relief package?
The premium waiver will be available to nib members who:

• Are an Australian Resident Health Insurance member

• Are an international worker member and can provide proof of financial impact (46.03kb)

• Are an eligible nib member* before 4 March 2022
  

• Reside within a Local-Government Area (LGA) in South-east QLD and Northern NSW which has been declared a natural disaster zone and;

• Are receiving the Australian Government Disaster Recovery Payment or the Australian Government Disaster Recovery Allowance.

Eligible members can access the relief package until 30 April 2022. Members are encouraged to call us and ask for 'financial relief' to discuss their options. International worker members are encouraged to contact us to verify their eligibility.

How else are we supporting our members and the community?
nib foundation will be donating $50,000 to help support the disaster response and recovery efforts in the community.

We’ll also be hosting a fundraiser with our employees over the next month. Funds raised will go to the Australian Red Cross Flood Relief Appeal to assist with their flood relief efforts, with nib foundation matching all donations dollar for dollar.  

*Eligible nib members include Australian Residents Health Insurance members, as well as our whitelabel partners backed by nib. GU Health members (excluding fully subsidised members) are also eligible. Some international members are eligible for the premium waiver only, however proof of financial impact may be required.