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Going to hospital?

  • Check your procedure is covered
  • Find a specialist
  • Choose the right hospital
  • Learn how to avoid unexpected bills

Look for ‘Going to Hospital’ in your member account to do a cover check and see cost information for your procedure.

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From sore knee to recovery, we're with you

Use this as a guide to find your way - we can help you at every step

Health concern

Health concern

1. Health concern

GP visit

GP visit

2. GP visit

Check your cover

Woman planning her appointment with the hospital.

3. Check your cover

Specialist Visit

Specialist Visit

4. Specialist Visit

Check your hospital

Check your hospital

5. Check your hospital

Prepare for your procedure

Prepare for your procedure

6. Prepare for your procedure

Recovery

Recovery

7. Recovery

Bills and claiming

Recovery

8. Bills and claiming

Arm yourself with the info

Everything you need to know for your hospital stay: understand the basics, know what to expect on the big day, and prepare for your recovery.

First hospital trip? Start here
Hospital 101

Hospital 101

We'll guide you through your options and next steps


Preparing for hospital

Preparing for hospital

Reduce your out of pocket expenses and find a specialist


During your hospital visit

During your hospital visit

Understand what happens in hospital and how we can help


After your hospital visit

After your hospital visit

Focus on your recovery and read up on bills and claiming


First hospital trip? Start here
Hospital 101

Hospital 101

We'll guide you through your options and next steps


Preparing for hospital

Preparing for hospital

Reduce your out of pocket expenses and find a specialist


During your hospital visit

During your hospital visit

Understand what happens in hospital and how we can help


After your hospital visit

After your hospital visit

Focus on your recovery and read up on bills and claiming


Check your cover and costs

Use the Going to Hospital tool in your member account to see personalised cover and cost information for your procedure (Australian resident members only). Questions about your hospital visit? Call us on 1800 098 783.