If your situation has changed and you need a refund of your Overseas Student Health Cover, you can submit a refund request form from your member account.
Log in to request a refund
The quickest way to request a refund is to complete the online form in your member account. You'll find the form in the Payments section of your account.
You can request a refund of your OSHC for the following reasons:
You paid for cover but are not coming to Australia
You have been studying in Australia and your student visa was not extended, was cancelled or a renewal/extension was refused
You are no longer on a student visa
You have been granted permanent residence in Australia
You need to leave Australia before the end of your studies and approved period of stay
Your visa start or end dates have changed
You are not living in Australia for three months or more
You have taken out OSHC with another health fund
You want to downgrade the policy (eg. family to single)
If you can’t log in to access your member account, you can complete a PDF form and return it to us with the relevant documents. You'll find the form on our Forms and brochures page.
